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Health & Wellness · Opportunity

Choice Point: help the right people find the moment that can change everything.

A proposed paid social media programme, and the member platform behind it, to grow Choice Point: a personal growth programme about the moment between a trigger and our response, for people already searching for growth, healing and purpose.

  • Paid social media
  • Audience targeting
  • Creative testing
  • Conversion tracking
  • Member platform
  • Weekly and monthly reporting
Journey stages
7
Growth phases
4
Platform stages
5
Core programme
3 months
A woman looks out over a misty valley at sunrise, with the Choice Point name and a QR card: scan to take part.

QR code that opens this Choice Point case study on hellobrand.co.za.

This Choice Point case study open on a phone: the title, help the right people find the moment that can change everything, and the proposal summary.

An opportunity Hello Brand pitched to Choice Point. The pictures are campaign imagery from the proposal; no results yet.

Chapter 1 of 7

The brief

Grow the Choice Point movement through targeted connections: help the right people discover the right message at the right moment, and bring more of them into the programme and its community.

The task: introduce Choice Point to new audiences on clear foundations, so its message reaches the right people and creates real, measurable impact.

The audience: people who are seeking growth, healing and purpose, and who are already searching for what Choice Point offers. Each one is at a different point in their own journey.

Insight

Great advertising doesn't begin with advertising. It begins with understanding.

Proposed
Paid social media, and a member platform
For
People seeking growth, healing and purpose
Goal
More people into the programme and its community
Channels
Paid social and search: Meta and Google Ads
Reporting
Weekly, monthly and quarterly
Platform proposal
August 2026

The idea

A group sits in a circle on cushions on a hilltop at sunrise, around candles, with a Choice Point banner behind them and misty valleys below.

Every journey begins with a choice.

Not campaigns: a growth engine. Most agencies start by asking about the monthly budget. This one starts by asking what problem it is solving, because advertising only amplifies what is already there. Only then are campaigns built, and grown one meaningful connection at a time.

  • Right people: reach those already searching for what Choice Point offers
  • Right message: authentic messages that speak to their journey
  • Right time: show up when they are most open, curious and ready
  • Real impact: optimise continuously for growth that creates change

Chapter 2 of 7

What Choice Point is

A personal growth programme built around one moment: the instant after something triggers us, when the body tightens, an emotion rises and the mind starts telling a story. We may not choose what happens to us, or even the first feeling. But we can choose what happens next. That moment is the Choice Point.

It teaches people to follow the “Golden Thread” inward, from “What is wrong with them?” to “What am I feeling?”, to move from Story Mode into Process Mode, and to listen to the body. Awareness on its own is not enough; it has to meet self-discipline. Choice Point asks people to take responsibility for their reaction, not the blame for someone else's behaviour.

The programme is taught in sessions and modules, with a group for questions and live Q&A sessions.

Looking down into a well: a glass vessel on a rope hangs above dark, glittering water, the image the programme uses for the Well of Creation.

The pattern it interrupts

  1. Trigger: something happens
  2. Reaction: the body reacts, an emotion arises
  3. Justification: the mind explains why we feel it
  4. Behaviour: we act from that state
  5. Outcome: the familiar result follows
  6. Reinforcement: and the pattern repeats

The practice

  1. Notice: something has been triggered
  2. Pause: don't give the pattern your voice yet
  3. Feel: where is it in your body?
  4. Follow the Golden Thread: what is underneath the story?
  5. Take ownership: of what is happening within you
  6. Return to centre, and choose how to respond

Five pillars for the body

The inner journey and the physical journey are connected. The programme supports the body through five foundations, not as a fitness plan, but to give people the energy to stay present.

  • Nutrition
  • Hydration
  • Sleep
  • Movement
  • Detoxification

Chapter 3 of 7

From searching to belonging

Every person who discovers Choice Point is at a unique point in their life. The campaigns follow the journey a person takes, from the first search to a community that supports them.

Seven stages

  1. SearchingThey are looking for something more, and the campaign finds the people already searching for growth, healing and purpose.
  2. DiscoveringThey see Choice Point in their feed, in a message that speaks to their journey, and something resonates.
  3. ConnectingReached when they are most open, curious and ready, they engage, ask questions and feel seen.
  4. LearningThey join a programme and begin their inner work.
  5. GrowingThey build habits, mindset and momentum.
  6. TransformingThey experience real change and new possibilities.
  7. BelongingThey become part of a community that supports them.
A woman stands where a dirt path splits in two, looking out over a valley at sunset.
A misty forested valley at dusk, with a lantern-lit path leading to a hut among the trees.
A guide talks with a seated group on a terrace above a misty valley at sunset, with a Choice Point banner behind them.
A group sits in a circle around a guide on a hillside at sunrise, beside a Choice Point banner reading Wellbeing, Community, Transformation.
A woman writes in a notebook beside a misty lake at sunrise, with a lantern and a mug next to her.
A group sits in a circle on cushions on a hillside terrace at sunrise, around candles, with a guide facing them.
Four people sit on a lakeside deck at sunrise, seen from behind, beside a Choice Point banner reading Wellbeing, Community, Transformation.
Step 1 of 7

Campaign imagery from the proposal, matched to the stages: illustrations, not real participants.

Chapter 4 of 7

In the feed

The campaigns carry the Choice Point look: people gathered in nature at first light, under the Choice Point banner of wellbeing, community and transformation.

A story-format frame: a group meditating in a circle on a hillside at sunrise, under the line Growing the Choice Point movement through targeted connections. Further frames show a guide with a group, a terrace above a valley and a lantern path, each with a line from the proposal.
Illustration: the proposal's pictures and lines in a story format, not a live advert.
  • A group sits in a circle around a guide on a hillside at sunrise, beside a Choice Point banner reading Wellbeing, Community, Transformation.
  • A guide talks with a seated group on a terrace above a misty valley at sunset, with a Choice Point banner behind them.
  • Four people sit on a lakeside deck at sunrise, seen from behind, beside a Choice Point banner reading Wellbeing, Community, Transformation.
  • A woman writes in a notebook beside a misty lake at sunrise, with a lantern and a mug next to her.

Before a single campaign launches

If the strategy is weak, more advertising simply speeds up failure; if it is clear, paid media becomes an engine for predictable growth. So the work starts by understanding eight things.

01
The business
02
The customers
03
The programmes on offer
04
The competitors
05
The customer journey
06
The data
07
The measurement
08
The commercial objectives

Chapter 5 of 7

How the paid media would run

A disciplined process: strong foundations, then campaigns that are never set and forgotten. Optimisation is a journey, not a destination.

Discovery and onboarding

Before Choice Point meets new audiences, every foundation is put in place to measure, learn and grow: understand the mission, programmes, audience, goals and offer; explore who the audience is, what moves them and where they engage; review competitors and market trends; audit the advertising and analytics accounts and existing campaigns; and check that pixels, tags and conversions track the right actions.

Audience refinement

Audiences evolve to reach the right people with the right message, based on how they behave and respond.

Creative testing

New creative and messages are tested all the time to find what resonates.

Placements, bids and budget

Spend moves to the placements that deliver the best results, and bids and budgets are adjusted for efficiency and better outcomes.

Performance analysis and scaling

Performance is watched in real time to spot opportunities; what works is scaled, and what doesn't is removed. Understand, optimise, grow.

Growth in phases

Paid media is a compounding investment: results strengthen as the campaigns learn, refine and scale.

Planting the seedMonths 1-3

Strategy, audience and creative testing, a learning phase and the first benchmarks.

Roots take holdMonths 4-6

Better efficiency, refined audiences, and better traffic and leads.

Growth acceleratesMonths 7-9

Mature campaigns and data-driven scaling.

Transformation sustainedMonth 9+

Deeper audience relationships and consistent performance.

Chapter 6 of 7

The platform behind the ads

Alongside the paid media, a web platform for Choice Point's members: a community platform, not just a course platform. It brings new people in, takes them into the paid 3-month Choice Point Programme and keeps them engaged as members afterwards, and sign-ups and purchases from the ads are tracked back to the spend.

  1. Free resources: eBooks, talks, morning routines and a newsletter
  2. Nurture: email journeys, educational content and community engagement
  3. The paid programme: three months, self-paced online or as a live facilitated cohort
  4. Membership: talks, workshops, guest speakers and specialist training
  5. What comes next: specialist programmes, practitioner training and retreats

Built in three steps

Core

Registration and profiles, a course builder with drip-fed content and certificates, once-off and recurring payments, a basic community, lead capture and landing pages, a newsletter and a reporting dashboard.

Growth

Workshop and retreat bookings, live sessions, membership levels, practitioner onboarding, automated email journeys, paid-media conversion tracking, and polls, surveys, challenges and badges.

Full ecosystem

A practitioner portal and referrals, a marketplace for facilitators and retreat centres, retreat logistics, physical centres and funnel-stage retention reporting.

Members' data stays in South Africa, with consent management and data export and erasure tools in line with POPIA and GDPR.

Chapter 7 of 7

What we proposed, and how it would be measured

Radical transparency: Choice Point would always know how its investment is performing, what is being learned and how the community is growing.

Every week

Campaign highlights, actions taken, and what's next.

Every month

KPI performance, audience insights, creative performance, conversions, return on investment, and key learnings and recommendations.

Every quarter

A deep-dive review, growth opportunities and the outcomes that matter most: real transformation.

Choice Point dashboard

What it will report

3 months · sample

Example dashboard Sample data, not campaign results. This was a proposal, so there are no results. Everything tagged Sample is made up to show how the dashboard works, and is replaced by real figures once they are reported.

  • Sample

    186,400

    Reach

  • Sample

    9,872

    Engagements

  • Sample

    3,416

    Link clicks

  • Sample

    287

    Conversions

  • Sample

    R86

    Cost per result

  • Sample

    2.4x

    Return on ad spend

Reach and engagement

  • Sample

    186,400

    Reach

    People who saw a Choice Point ad at least once

  • Sample

    9,872

    Engagements

    Reactions, comments, shares and saves on the ads

Reach, week by week (running total)
Reach, week by week (running total)
ItemValue
W19,840
W221,370
W334,120
W447,950
W562,310
W677,480
W793,260
W8109,720
W9127,030
W10145,180
W11165,240
W12186,400
Engagements a month
Engagements a month
ItemValue
Month 12,614
Month 23,307
Month 33,951
Engagements, by type
  • Reactions 61%
  • Saves 23%
  • Comments 9%
  • Shares 7%

Clicks and conversions

  • Sample

    3,416

    Link clicks

    Clicks from the ads to the Choice Point platform

  • Sample

    287

    Conversions

    Free-resource sign-ups and programme purchases tracked back to the ads

Link clicks a month
Link clicks a month
ItemValue
Month 1896
Month 21,148
Month 31,372
Conversions, by type
Conversions, by type
ItemValue
Free-resource sign-ups263
3-month programme purchases24
Click to conversion

of link clicks became a conversion

Return on investment

  • Sample

    R86

    Cost per result

    Ad spend for each conversion

  • Sample

    2.4x

    Return on ad spend

    Programme revenue tracked to the ads, for every rand of ad spend

  • Sample

    R24,600

    Ad spend

    Paid to the platforms over the three months

Cost per result, by month
Cost per result, by month
ItemValue
Month 1R112
Month 2R84
Month 3R71
Return on ad spend, by month (x)
Return on ad spend, by month (x)
ItemValue
Month 11.5
Month 22.4
Month 33.3
Ad spend, by channel
  • Meta 72%
  • Google Ads 28%

Rand values excl. VAT. Figures tagged Sample are for illustration only: not results from this or any campaign.

One meaningful connection at a time.